Acceptable Use Policy

Introduction

This Acceptable Use Policy ("AUP") governs the use of PayTrova, an invoicing, payment, and business management platform operated by Jenria Infotech LLP (ACV-9592). Our Service is accessible at paytrova.com. This policy is designed to protect our users, our infrastructure, and the broader business community.

By using our Service, you agree to comply with this AUP. Violation of this policy may result in suspension or termination of your account without refund.

PayTrova is built for legitimate business invoicing and financial management. We expect all users to use our platform responsibly and in compliance with all applicable laws.

Permitted Uses

PayTrova is designed for legitimate business invoicing and financial management. Permitted uses include:

Invoice Management: Creating, sending, and tracking invoices for goods and services you legitimately provide
Payment Collection: Collecting payments from clients for legitimate business transactions
Tax Compliance: Generating GST-compliant invoices and maintaining tax records
Client Management: Managing client information and communication for business purposes
Financial Reporting: Generating reports and maintaining financial records
Team Collaboration: Providing controlled access to team members for business operations

Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination and legal action.

Fraudulent Invoicing

Creating fake or fictitious invoices for goods or services not actually provided
Inflating invoice amounts to misrepresent transaction values
Creating invoices for the purpose of tax fraud or evasion
Issuing invoices to non-existent clients or businesses
Using the platform to generate false financial documentation

Financial Crimes

Money laundering or structuring transactions to avoid reporting thresholds
Tax evasion or filing false GST returns using our generated documents
Facilitating fraud, phishing, or identity theft
Creating circular invoicing schemes for fraudulent input tax credit claims
Any activity that violates anti-money laundering (AML) regulations

Illegal Content and Activities

Invoicing for illegal goods, services, or activities
Content that violates intellectual property rights
Activities that violate any applicable laws or regulations
Invoicing for prohibited items (drugs, weapons, counterfeit goods, etc.)

Platform Abuse

Attempting to reverse engineer, decompile, or disassemble our software
Circumventing usage limits, license restrictions, or security measures
Sharing account credentials with unauthorized individuals
Creating multiple accounts to circumvent restrictions or bans
Interfering with the operation of our platform or other users' access
Reselling or redistributing our service without authorization

Spam and Abuse

Sending unsolicited bulk invoices or communications to non-clients
Using our email features for spam or marketing purposes
Harvesting email addresses or personal information from the platform
Engaging in any form of harassment or abuse through the platform

Security Requirements

As a user of PayTrova, you are responsible for:

Account Security: Protecting your login credentials and enabling multi-factor authentication where available
Access Management: Regularly reviewing and revoking access for team members who no longer require it
Data Accuracy: Ensuring all financial data entered is accurate and truthful
Incident Reporting: Promptly reporting any security incidents or suspected unauthorized access

Reporting Violations

If you become aware of any violation of this Acceptable Use Policy, please report it immediately:

Security Issues: [email protected]

Abuse Reports: [email protected]

We take all reports seriously and will investigate promptly. You may report anonymously if preferred.

Enforcement

We reserve the right to investigate suspected violations and take appropriate action, including:

Warning

For minor or first-time violations, we may issue a warning and request remediation.

Suspension

We may temporarily suspend access while investigating violations or until issues are remediated.

Termination

Serious or repeated violations may result in permanent account termination without refund.

Legal Action

We may report illegal activities to appropriate law enforcement authorities and cooperate with investigations.

In cases of severe violations or imminent harm, we may take immediate action without prior notice.

Changes to This Policy

We may update this Acceptable Use Policy from time to time. Continued use of our service after changes constitutes acceptance of the modified policy.

If you have any questions about this Acceptable Use Policy, please contact us:

Jenria Infotech LLP (ACV-9592)

221, Nandanvan Society, Canal Road, Vadodara, Vadodara, Gujarat 390008, India

Email: [email protected]

Website: paytrova.com